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Returns & Exchanges

Items may be returned to DVF.com within (14) days of receipt for a full refund to your original form of payment. Items marked Final Sale at the time of purchase cannot be returned or exchanged for any reason.

Please note that all returned garments must be received at our warehouse in their original / unworn condition with all tags attached. Products that have been clearly worn, altered or are missing tags will not be eligible for refund, exchange or store credit.

Returns are often processed quickly, but may take (10-15) business days from the time the package is delivered. Please note this is subject to change based on volume during promotional periods, tech issues, etc. Once processed, refunds can take up to (7) business days to appear on your original form of payment, depending on your banking institution.

How to Receive Your Complimentary Return Label:

To start your return, please visit our Return Portal. Just enter your order number and the zip code or email address associated with your order. Once you've accessed the portal, you just need to identify the item(s) that you are interested in returning and select a reason for sending the garment(s) back. Please provide us with as much detail as possible so that we can best understand the reason the garment did not work for you.

Clients located in the US can also choose to exchange for another size or a different product. We are working to make this option available for all clients in the future and appreciate your patience.

If you have any questions, feel free to contact us at the methods below:

Email us at help@dvf.com
Call us at +1 (929) 362-5773

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